Voicenet exists to help businesses interact effectively with their customers. Everything we do is focused on making our own customer experience the best in the market and we love to help our clients build the best customer experience for their customers too!
Founded in March 1996, Voicenet has been providing Hosted Inbound, Outbound Interactive Voice Response (IVR) solutions to our diverse client base. Over the years we have added additional services which include; speech recognition, voice biometrics, email, fax, SMS, web and call centre solutions. The data centres are located in Canada providing Canadian clients with the knowledge that their data stays within Canada.
Voicenet has partnered with Aspect and uses Aspects solutions as the core technology in providing IVR, contact center, work force and back office optimization solutions. Aspect solutions hosted by Voicenet in our Canadian data centres include; Aspect contact centre solutions, Voxeo, Zipwire, Qivox, LiveVox.
Using these technologies to their fullest, Voicenet today provides both product development and cost-effective solutions to small, medium and large organizations.
Put our high performance and experienced agile delivery team to work for you today. They thrive working on a variety of interesting and diverse projects with exciting technology and focussing on knowledge sharing and professional growth.
Voicenet self service solutions are backed by a seasoned team of experienced professional services and technical support staff. Voicenet offers comprehensive application consulting, training and support services, and is committed to delivering the most powerful and flexible self service solutions for customer service.